Privacy Policy

Last updated: March 1, 2026

1. Introduction

Thinklytic Inc(“we,” “us,” or “our”) operates the TakeOrder AI platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI voice ordering services, and related applications.

2. Information We Collect

We collect information that you provide directly, including:

  • Account registration data (name, email, phone number, restaurant details)
  • Order data processed through our AI voice agents
  • Communications you send to us (support tickets, feedback)
  • Payment and billing information

We also automatically collect usage data, device information, IP addresses, and analytics data when you interact with our services.

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process orders and facilitate restaurant operations
  • To train and improve our AI voice ordering models
  • To communicate with you about your account and our services
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Voice Data and AI Processing

Our AI voice agents process spoken orders in real time. Voice interactions may be recorded and analyzed to improve service quality and AI accuracy. We do not sell voice recordings to third parties. Voice data is encrypted in transit and at rest, and is retained only for the period necessary for service improvement, after which it is anonymized or deleted.

5. Data Sharing and Disclosure

We may share your information with:

  • Restaurant partners (order details necessary for fulfillment)
  • POS system providers (as needed for integration)
  • Service providers who assist in operating our platform
  • Law enforcement or regulatory bodies when required by law

6. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. You can control cookie preferences through your browser settings. Essential cookies required for service operation cannot be disabled.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Thinklytic Inc
131 Continental Dr Suite 305
Newark, DE 19713
Email: contact@takeorder.ai
Phone: +1 877-680-7775