Cookie Policy
Last updated: July 19, 2026
1. The short version
This website uses no advertising cookies and we do not sell or share your personal information for advertising. We use two analytics tools (Google Analytics and Microsoft Clarity) to understand how the site is used — you can decline them in the cookie notice, and everything else stored in your browser is strictly necessary for features you actively use. Full inventory below.
2. What we use and why
| Technology | Type | Purpose | Duration |
|---|---|---|---|
| Admin session (Supabase auth) | Cookie — essential | Keeps TakeOrder.ai staff signed in to the internal /admin area. Never set for regular visitors. | Session / until sign-out |
| Chat widget memory | Local storage — functional | Remembers your chat session and the details you entered in the pre-chat form so a returning visit picks up where you left off. Stays in your browser; sent to us only to continue your conversation. | Until you clear browser data or reset the widget |
| First-party page analytics | No cookie | We log which pages are visited (with IP address and browser type) directly to our own database to understand what content matters. No cross-site tracking, no third-party analytics identifier. | Not stored in your browser |
| Google Analytics 4 | Cookies — analytics | Helps us understand where visitors come from, which pages they view, and general location (country/state/city, derived by Google from IP with IP anonymization on). Used only to improve the site — never for advertising. Not set if you choose Decline in our cookie notice. | Up to 2 years |
| Microsoft Clarity | Cookies — analytics | Produces anonymized heatmaps and session replays showing how visitors interact with pages (clicks, scrolling), so we can fix confusing layouts. Not set if you choose Decline in our cookie notice. | Up to 1 year |
| Voice demo microphone | No cookie | The live demo streams your microphone audio to our voice AI partner (ElevenLabs) only while a demo conversation is active, so the agent can hear and respond. Nothing persists in your browser afterward. | Only during an active demo call |
3. How to control cookies and storage
The simplest control is the Declinebutton in our cookie notice, which turns off Google Analytics and Microsoft Clarity for your visits. You can also clear or block cookies and site data at any time in your browser settings (usually under Privacy & Security) — blocking everything only affects the admin sign-in and the chat widget's memory; the rest of the site works normally.
4. If this ever changes
If we adopt additional tools that set their own cookies, we will update this page first, and where required ask for your consent before any such cookie is set. We will never add advertising or retargeting cookies without an explicit opt-in.
5. Related policies and contact
How we handle personal data overall is described in our Privacy Policy. Questions about this Cookie Policy: contact@takeorder.ai.